john_29

Printers & Scanners @john_29 1 day ago

HP printer keeps showing offline even though it's on wifi

The printer's own screen says connected and I can print from my phone, but the Windows laptop always shows it offline. Removing and re-adding it works for about a day. How do I make it stick?

fix printer offline

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ISP, Speed & Connectivity @john_29 1 week ago

Laptop mobile hotspot won't turn on

The Mobile hotspot toggle in Windows settings flips back off a second after I switch it on. Wanted to share the laptop's wired connection with my phone. Wi-Fi itself works fine. Any idea what blocks it?

laptop mobile hotspot

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1 reply

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macOS @john_29 2 weeks ago

where do I see my IP address on a mac?

Need to give my IP to the guy setting up our office printer. Looked in System Settings and only found the Wi-Fi name. Is the local one different from the one websites show?

find address mac

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Routers & Wi-Fi @john_29 3 weeks ago

can't log in to my verizon router's admin page

Trying to change my Wi-Fi name and password. The router admin page loads but the password printed on the sticker gets rejected. I've never changed it as far as I know. How do I get in without resetting everything?

verizon router admin

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1 reply

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Online Shopping & Payments @clevlensain_setup 1 month ago

Charge on my card says apple bill cupertino ca - what is it?

Two charges, 2.99 and 10.99, and I don't remember buying anything. I do have an iPhone and my partner uses my card sometimes. How do I find out which subscription they're for?

apple bill cupertino

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J

2 replies

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Passwords & Account Recovery @sakshi87 1 month ago

Resetting my Apple ID password through iForgot

Forgot my Apple ID password. The reset page asks for a trusted phone number and the one on file is old. Account recovery says it could take days. Is there anything faster?

iforgot apple

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2 replies

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Windows @ajay87 1 week ago

PC goes to sleep in the middle of long downloads

Every time I leave a big download running and walk away the computer sleeps after a while and the download stalls. I want it to stay awake when plugged in but still turn the screen off. Windows 11 desktop.

stop computer sleeping

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J

1 reply

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Windows @rohan_gadget 2 weeks ago

Is there a built-in way to password protect a zip in Windows 11?

Need to email a folder of scanned documents to my accountant and want a password on it. Right click compress works but I see no password option. Do I need 7-Zip or similar for this?

password protect zip

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J

1 reply

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