mukul87

macOS @mukul87 1 day ago

Can't sign in to my Apple Account on a new Mac

Setting up a new MacBook and it keeps saying it can't connect to the Apple Account server when I enter my details. Same password works fine on my phone. Wi-Fi is fine. What else should I check?

log apple account

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0 replies

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Android @mukul87 1 week ago

lost my phone, can google find my device still locate it if it's off?

Left my Pixel in a taxi last night. Find My Device shows a last location from about 9pm and nothing since. Battery was low. Is there anything else I can try from the web?

find phone google

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S

1 reply

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iPhone & iPad @mukul87 2 weeks ago

How can I tell which generation my iPad is?

Inherited an iPad from my sister and want to buy a case and check if it still gets updates. It just says iPad in settings. Is there a model number somewhere that tells you the generation?

generation ipad

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T

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Smart Home & Wearables @mukul87 2 weeks ago

can i swim with my apple watch

Going on holiday and want to wear my watch in the pool and sea. Is it actually waterproof or just splash resistant? Is there anything I should turn on first?

apple watches waterproof

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A

1 reply

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Boot, Crash & Error Codes @maaya_tech 1 month ago

Laptop is asking for a BitLocker recovery key I've never heard of

Turned it on this morning and got a blue screen asking for a 48 digit key. I never set up any encryption myself. It's a Dell I bought second hand last year. Where would the key be?

bitlocker recovery key

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M

Y

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Windows @kritikap 1 month ago

Clearing cache on Windows 11, which ones matter?

Read about clearing the cache to speed things up. There seem to be browser cache, DNS cache, store cache, thumbnail cache. Which ones are actually worth clearing and how?

clear cache computer

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ISP, Speed & Connectivity @john_29 1 week ago

Laptop mobile hotspot won't turn on

The Mobile hotspot toggle in Windows settings flips back off a second after I switch it on. Wanted to share the laptop's wired connection with my phone. Wi-Fi itself works fine. Any idea what blocks it?

laptop mobile hotspot

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M

1 reply

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macOS @jain_helpdesk 2 weeks ago

Screen recording on a Mac with sound included

I can get Shift-Command-5 to record the screen but the video comes out silent. I need to record a call walkthrough for a colleague with the audio. What am I missing in the options?

screen record mac

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M

1 reply

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