can't log in to my verizon router's admin page

192.168.1.1 in the browser, on a device connected to that router - it won't load over mobile data. The admin password is printed on the sticker on the router itself, and it's not the wifi password, which is what most people are typing. If it was changed and nobody remembers it, the only way back in is a factory reset with the pinhole on the back, and that wipes your wifi name and password too.