tara_helpdesk

Software & Apps @tara_helpdesk 1 day ago

where to get the old itunes version that still has the app store

I want to back up app files for an old iPad and read that iTunes 12.6.5.3 is the last one with the App Store built in. Is that still downloadable from Apple and does it run on Windows 10?

itunes

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Passwords & Account Recovery @tara_helpdesk 1 week ago

Recovering a Google account when you no longer have the phone

Lost my old phone and that number is gone. Google keeps sending the verification code to it. I still know the password and have a recovery email. Is there a way through?

recover google account

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iPhone & iPad @tara_helpdesk 1 week ago

how do you actually switch off an ipod

Found my old iPod in a drawer and charged it up. There's no obvious power off option, holding play just pauses. Does it ever fully turn off or does it just sleep until the battery dies?

turn off ipod

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ISP, Speed & Connectivity @tara_helpdesk 2 weeks ago

static external ip from a provider other than my isp?

My ISP won't give residential customers a static IP. I need one to host a small server from home. Can I get a static IP from a different company and route through it, and how does that work?

static

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Passwords & Account Recovery @hemlatav87 1 month ago

Locked out of Hotmail because the code goes to my old phone number

Microsoft wants to text a security code to a number I gave up two years ago. I still know the password and have used the account for about ten years, but there's no alternate email set. Is the recovery form my only option, and what should I put in it to have a decent chance?

hotmail verification code

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2 replies

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Online Shopping & Payments @ankita.ahuja 1 month ago

someone got into my walmart account and bought gift cards with my card

Got order emails for three e-gift cards I never bought, sent to a gmail address I don't recognise. I've changed my password and called the bank. The same card is saved on a couple of other shopping sites too. What else should I be doing, and do people usually get the money back?

shopping account hacked

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Antivirus & Security Software @eliza_fixes 1 month ago

Windows Defender keeps turning itself back on in Windows 11

I switch real-time protection off so an old scanner driver will install, and a few minutes later it's on again. Is there a proper way to disable it, or at least keep it off long enough to finish the install?

turn off windows

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iPhone & iPad @techdavid 1 month ago

Half my iPhone contacts just disappeared

Opened contacts this morning and loads are missing, and those people now show as numbers in messages. Didn't change anything. iCloud contacts is switched on. Are they recoverable?

iphone contacts disappeared

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2 replies

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