someone got into my walmart account and bought gift cards with my card

Got order emails for three e-gift cards I never bought, sent to a gmail address I don't recognise. I've changed my password and called the bank. The same card is saved on a couple of other shopping sites too. What else should I be doing, and do people usually get the money back?
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2 Answers

benh Nov 12, 2026
ankita.ahuja
Also look at what else changed on the account. They often add their own phone number or swap the email so the reset emails go to them, and they're back in a week later. Check the contact details and saved payment methods line by line. Report it to the gift card side as well, quoting the card numbers from the order email. Sometimes the balance hasn't been spent yet and it can be frozen.
tara_helpdesk Oct 14, 2026
ankita.ahuja
Call your card issuer first, today. Gift cards get drained within minutes so getting the money back from Walmart is unlikely, but the bank can dispute the charges as fraud and cancel the card. Then lock the account down: - change the Walmart password, and anywhere else you used the same one, that's normally how they get in - remove every saved card and check the saved addresses for one you don't know - sign out of all devices from the account settings and turn on two-step verification - check your email account too, if that's compromised they'll just reset the Walmart password again And contact Walmart customer service so they flag the orders. You'll want that order number for the bank anyway.