Hotmail account still locked after waiting two weeks

if the code never turns up, try a different phone. internet numbers and some prepaid ones often don't receive these texts at all. and if you've requested it lots of times in a row, stop for a day, there's a limit and it quietly stops sending.

Waiting won't unlock it, unfortunately. A locked Microsoft account stays locked until you verify. Sign in and it should offer to send a security code by text. It doesn't have to be the number on the account, any phone that can receive an SMS works. Enter the code, set a new password and you're back in. If it says the account is blocked or suspended rather than locked, that's a different thing and it won't offer the code at all.