Outlook says my hotmail account settings are out of date

keep getting a popup on my phone saying the account settings are out of date and to fix them. tapping fix just loops. mail stopped syncing.
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1 Answer

harry_3 Nov 05, 2026
stella_gadget
That message comes up when the app was set up with an old sign-in method Microsoft no longer accepts. Clicking 'fix account' rarely works. Remove the hotmail account completely and add it again, choosing Outlook as the account type. If it's the old Windows Mail app it's been retired, move to the new Outlook instead.