Google says it couldn't verify the account is mine, every single time

I've answered every recovery question I can, from my own laptop on home wifi, and still get the 'couldn't verify' message. Does waiting a few days between tries actually change anything?
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2 Answers

luke_85 Oct 29, 2026
mia_fixes
Is there an Android phone or tablet anywhere in the house still signed into that account? Even an old one in a drawer. Keep pressing Try another way and one of the options is often a prompt sent to that device, which gets through way more often than the questions. If it's a school or work account, skip all this and ask the admin, they can reset it.
evei Oct 08, 2026
mia_fixes
Waiting does help, mostly because lots of attempts close together make the account look like it's being attacked and the system gets stricter. A few days apart, from the same laptop and wifi each time, is the right idea. The other thing is whether you're getting offered a different route each time. If it's always the same dead end, it usually means it wants something you can't give (an old phone, a recovery email you no longer have). In that case keep trying periodically, but start thinking about a new account and moving your stuff over, because there's no one at Google to plead with.