Google account recovery keeps asking for a password I can't remember

Every recovery attempt starts with 'enter the last password you remember' and I genuinely don't remember any of them. I skip it and it gives up after a couple of screens. What else does it actually look at?
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2 Answers

joshf Oct 27, 2026
jay_tech
Did you ever save backup codes when you set up 2-step? People forget they printed them or stuck them in a notes app. One of those gets you straight in. If not and it keeps failing, wait a few days before trying again from the same device. Spamming attempts makes it more suspicious, not less. And once you're back in, add a recovery phone and email you actually have, and save a fresh set of backup codes somewhere that isn't the same Google account. Most of these lockouts are an old number nobody updated.
ybrain_51 Oct 08, 2026
jay_tech
Have you tried clicking Try another way? Each time it asks for a password you don't know, that link moves you to the next option, a code on a phone you're already signed in on, the recovery phone or email, and so on. Most of the success comes from where you try it: a device and wifi network you've used that account on before. If it asks for an old password, give the most recent one you can remember, even if it's wrong.