Which remote desktop app do you trust for helping family?

I end up fixing my parents' PCs over the phone and want something they can open easily without port forwarding. Free for personal use would be nice. Security matters since it's their banking machine.
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frank_gadget Nov 05, 2026
johnj
quick assist if they're on windows, it's built in and they just read you a code. chrome remote desktop works across mac/windows and is free. whatever you use, tell them it's only ever you who starts a session. the scam calls use exactly these apps.