TikTok coin recharge keeps failing at payment

Trying to buy coins on TikTok to send a gift during a friend's live, and the payment fails every time even though the card works everywhere else. Tried on Android and in the browser. Is there a limit or a verification I need to do first?
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1 Answer

alex_gadget Oct 21, 2026
evei
is it failing in the app or on the website? in the app it doesn't go through TikTok at all, it goes through Google Play or the App Store, so the card that matters is the one saved there. update or re-add it there and try again. if it's a debit card, a lot of banks block it as an overseas online payment, the bank app usually shows a declined attempt if that's the case. also coins need an 18+ account, a younger birthday on the profile blocks it.