stopped getting amazon refund emails in gmail

Returned a couple of things last month and never got the usual refund emails, though the money did come back. Order confirmations still arrive fine. Not in spam, no filters that I know of. Where else would they be going?
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johnny_gadget Oct 20, 2026
rumpa_gadget
Check the Updates and Promotions tabs, and search All Mail for 'refund' rather than scrolling the inbox. Gmail sorts Amazon mail across all three tabs and it's not always consistent. If they're genuinely not arriving, Amazon's own Message Centre (in Your Account) keeps a copy of every notification it sent, so you can at least confirm the refund mail went out.