spotify keeps saying can't play this right now

On the Windows desktop app certain songs just skip with the message telling me to import the file if I have it on my computer. They play fine on my phone. Reinstalled once already.
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1 Answer

benh Oct 28, 2026
abhishek_gadget
Is it every song or just a few? If it's a few, they're probably greyed out because the rights changed in your country, nothing you can fix. If it's everything on the desktop app, try these in order: - Settings > Playback, turn crossfade off - turn off hardware acceleration (in the same settings, near the bottom) and restart the app - if you're on free, drop streaming quality below Very high, that one's Premium only - log out, log back in A VPN can cause it too.