rajiv_helpdesk RA

printer shows ip address 0.0.0.0 and won't connect

HP laser printer on the network config page lists its IP as 0.0.0.0, so nothing can print to it. It's plugged into the router by cable. Rebooted both. How do I get it to pick up a real address?
printer address
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rumpa_gadget Oct 27, 2026
rajiv_helpdesk
0.0.0.0 means it asked for an address and nothing answered. Either the request never got to the router, or the printer isn't asking. Check the printer's network settings on its own screen or the config page. If IPv4 is set to manual, switch it to automatic / DHCP. Some of them end up stuck on manual after a firmware update or a previous setup. If it's already automatic, look at the lights on the network port. No link light = try a different cable and a different port on the router. Had one where the cable was fine but that router port was dead. Last option is restoring the network defaults from the printer's setup menu, which clears whatever it's got wrong. You'll have to redo any wifi setup after that.
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