johnny_gadget JO

Printer keeps showing offline even though it's on the wifi

HP inkjet, and the printer's own screen says connected. Laptop says offline. Turned both off and on, removed and re-added the printer. Prints for a day, then offline again.
printer offline
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evei Oct 20, 2026
johnny_gadget
Most of the time the printer's IP address has changed. The router hands it a new one after a restart and Windows is still looking at the old one. Print a network config page from the printer to see its current IP. Then in the router settings reserve that IP for the printer so it never moves. One more that fixes a lot of these: Printer properties > Ports > Configure Port, untick SNMP Status Enabled. Windows uses that to decide if the printer is online and it gets it wrong a lot. And make sure Use Printer Offline isn't ticked in the print queue menu.
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