@smith_beta
Windows Oct 05, 2026

PC says it's eligible for Windows 11 but the upgrade never shows up

PC Health Check says everything passes, TPM and Secure Boot included. Windows Update still only offers Windows 10 patches, weeks later, and there's no upgrade banner anywhere. Should I just use the installation assistant or make a USB from the ISO, and will either of those keep my files and installed apps?
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2 Answers

stella_gadget Oct 27, 2026
smith_beta
Still worth doing sooner rather than later, Windows 10 isn't getting security updates anymore unless you pay for the extended ones. If the assistant refuses, check for a BIOS or chipset driver update from your PC's maker first, that clears a lot of the holds.
singh.ankur Oct 08, 2026
smith_beta
Microsoft holds the upgrade back on some machines even when they pass the check, often because of a driver or app it knows causes problems on that setup. It can sit there for months. You don't have to wait. Microsoft's Windows 11 download page has the Installation Assistant, run that on the PC and it does an in-place upgrade that keeps your files and apps. Take a backup first anyway. And if there is a hold on your machine, the assistant may refuse and tell you why, which at least answers the question.