microsoft link page won't accept the code from my tv

Trying to sign into my Microsoft account on the xbox app on the tv. It shows an 8 character code, I type it on the link page on my laptop and it just says the code isn't valid. Tried three fresh codes now. What else can I check?
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1 Answer

otis_setup Oct 26, 2026
vikram_38
Those codes only last a few minutes. If you read it off the TV, went to find your phone and signed in first, it has probably expired by the time you typed it. Back out on the TV so it shows a fresh one and enter it straight away. If a fresh code still fails, open the page in a private/incognito window. A browser already signed into a different Microsoft account (work or school is the usual culprit) quietly rejects it.