Is netflix down right now? i keep reading both

If it turns out to be just the TV app, unplug the TV at the wall for a minute. Turning it off with the remote usually only puts it in standby, so the app never properly restarts. That fixes more Netflix errors than anything else I've tried.

quickest test is to try it on a second device on a different connection, like your phone on mobile data. if it works there, the problem is your wifi or the tv app, not netflix. if it's broken everywhere, netflix's own help centre has an "is netflix down" page that's more reliable than the outage-report sites, which just count complaints. also look at the error code on screen. a code usually points at your network or device, whereas a real outage tends to hit everyone at once and gets reported within minutes.