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iPhone photos come over as HEIC and nothing at work opens them

I email photos to the office from my iPhone and they arrive as HEIC files. Is there a setting so the phone just saves or sends JPG?
convert heic jpg
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sakshi87 Nov 12, 2026
rajiv_helpdesk
If you have a Mac at home, Finder can batch convert them. Select the files, right-click > Quick Actions > Convert Image, pick JPEG. Does a few hundred in one go.
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ankita.ahuja Oct 15, 2026
rajiv_helpdesk
Two settings on the iPhone fix it from now on: Settings > Camera > Formats > Most Compatible. New photos get saved as JPG instead of HEIC. Files are a bit bigger. Settings > Photos > Transfer to Mac or PC > Automatic. Photos get converted to JPG when you copy them over a cable. For the ones you already have, installing HEIF Image Extensions from the Microsoft Store lets Windows open them, and from there you can save as JPG. Or email them to yourself from the iPhone, the Mail app usually sends a JPG.
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