alicew AL
@alicew
iPhone & iPad Oct 16, 2026

iPad touch screen stops responding in certain spots

The top strip of my iPad screen ignores taps, so I can't hit the back buttons in apps. The rest of the screen works. No cracks, no case pressing on it, and I've restarted it. Software or hardware, and how do I tell?
ipad problems touch
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kamal_helpdesk Oct 20, 2026
alicew
Is it always the same spots, or does it move around? If it moves around, it's usually software or something on the glass. Take off the case and screen protector (a lifting corner on a protector causes exactly this), wipe the screen, and do a force restart. Keep it off the charger while you test too, a cheap charger can make the touch go haywire. If it's always the same strip or patch, press and hold an app icon until it wiggles and drag it slowly across that area. If it drops the icon in the same place every time, the digitizer under the glass is damaged and that's a repair job, no setting will fix it.
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