how do i reset roku tv properly?

i can find the setting, i just can't work out how to reset roku tv. i've seen people say it changed recently, though i can't find an announcement. is there an order to this?
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2 Answers

meera_helpdesk Oct 27, 2026
charlie_85
if the reason you're resetting is the remote stopped working, get the roku app on your phone first. same wifi as the tv and it works as a remote, so you can actually get into the menus to do the reset. saves hunting for the pinhole.
andree_gadget Oct 07, 2026
charlie_85
Depends what you mean by properly. If it's just acting slow or freezing, Settings > System > Power > System restart fixes most of it and you lose nothing. For a full wipe it's Settings > System > Advanced system settings > Factory reset. It asks for a code shown on screen, then reboots into the setup wizard. If the menus won't load at all, there's a small reset button (or pinhole) on the back or underside of the TV. Hold it in with the TV on for about 10-15 seconds until the light blinks. The bit people forget: after a factory reset you have to sign back into your Roku account and every streaming app, so have those passwords handy before you start.