Emails sent to my Outlook address never arrive

People say they've emailed me and nothing shows up, not even in junk. Gmail senders seem to be the main problem. Inbox isn't full. Is there something on the Outlook side that silently rejects them?
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2 Answers

vikram_55 Oct 29, 2026
ybrain_51
Are you checking in the Outlook app or in a browser? Sign in on the web version and look there. If the mail is in the web inbox but not on your phone or PC, it's a sync problem with the app, not a delivery one, and removing and re-adding the account in the app usually fixes it. If it's missing on the web as well, then it's the junk/rules/blocked list stuff above.
ira_tech Oct 09, 2026
ybrain_51
do the senders get a bounce back, or does it look delivered to them? that changes where to look. if it looks delivered, it's almost always on your end: - Junk folder, and the "Other" tab if Focused Inbox is on - Settings > Mail > Rules, an old rule can move or delete things before you ever see them - Blocked senders list, and anything set up with Sweep - forwarding turned on somewhere, sending it all elsewhere if they get a bounce, ask them to send you the error text. a "mailbox full" message means your storage is used up, and that one stops everything coming in.