Acer laptop only shows a blue screen on startup

It powers on, shows the Acer logo, then goes to a plain blue screen with no error text and sits there. Can't get into Windows at all. Was fine yesterday after an update. Is there a recovery option I can get to from here?
1

Leave A Reply

Log in to post an answer.

1 Answer

anita_57
If there's a stop code on the blue screen, write it down, it narrows things a lot. Then get into recovery: turn it off during boot three times and Windows goes into Automatic Repair. Try Startup Repair, then 'Uninstall Updates' if it started after an update, then System Restore. If Safe Mode boots, a driver is the likely cause.